Salesforce Support+

Maintask offers high-quality Salesforce maintenance and support services for your organization. We become your reliable, top-notch admins and developers that blend in with your internal staff.

Our extensive team of Salesforce experts and professionals is always available to answer questions, fix issues, maintain your system, and much more.

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Salesforce Support Package.

Maintask offers high-quality Salesforce maintenance and support services for your organization. We become your reliable, top-notch administrators and specialists who blend in with your internal staff. Our extensive team of Salesforce experts is always available to answer questions, fix issues, maintain or improve your system, and much more. 

Our Salesforce Support Package consists of two parts. The total price of our Salesforce Package is the combination of the cost of Maintenance and Support+ hours. 

Salesforce Maintenance

We take care of your Salesforce. We make sure everything works, you are in full compliance, all recent releases are reviewed and appropriate action is taken.  

  • Complete Maintenance

    Monitoring new releases, compliance, and deploying new features.

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  • Security

    Monitoring the overall system security and providing security recommendations.

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  • Backups

    Setting up and maintaining a reliable backup solution for your Salesforce.

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  • Essential User Management

    Creating or removing users; permission assignments.

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  • Duplicate Management

    Setting up duplicate rules and monitoring duplicates.

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  • Account Management

    Managing the relationship with your Salesforce AE, monitoring renewals, adjusting service levels, and ensuring you do not pay more than needed.

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  • A dedicated Maintask project manager.

    A person to guide you in getting the most out of your Salesforce and our support.

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Salesforce Maintenance is unlimited in monthly hours and priced based on the number of active users. We offer a special discount for organizations with fewer than 10 active users. 

Salesforce Support+

We do the work for you. Anything that you need to have done in Salesforce, you can send our way and our team of experts will take a look at it within 8 business hours.

  • All Clouds

    Support all clouds like Sales, Service, Revenue, Experience, or Marketing Cloud.

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  • Ticketing System

    A ticketing portal with access to an extensive support team.

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  • Complete User Management

    All user changes, incl. changes in permissions and profiles.

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  • Salesforce Administration

    Fields, page layouts, reports, importing & exporting data, adjusting and improving the existing data structure, creating new objects and relationships, building complex dashboards, and more.

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  • Automation

    Creating or adjusting Flows, Process Builder, or other tools inside of Salesforce.

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  • Integration

    Managing integrations & applications (e.g., form software, event software).

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  • Training

    Platform training and onboarding for individuals or groups, incl. user-facing documentation.

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  • Documentation

    Complete documentation of changes made in Salesforce.

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Support+ price is based on desired monthly service hours.

Salesforce Packages.

Salesforce Maintenance

Embrace the power of proactive Salesforce management with our Maintenance package. Our team of experts ensures your system remains updated, secure, and fully functional, providing you with peace of mind and the confidence to focus on your core business operations.

  • Monitoring releases, compliance, features
  • Robust security oversight, recommendations
  • Reliable Salesforce backup management
  • Basic user management tasks
  • Duplicate rule setup, monitoring
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Salesforce Support+

Unlock the full potential of your Salesforce with our Support+ package. Offering comprehensive support for a wide range of clouds, advanced Salesforce administration, automation, and integrations support, our dedicated professionals are ready to propel your organization to new heights.

  • Includes Maintenance, Support benefits
  • Extended support for additional Clouds
  • Advanced administration, dashboards
  • Salesforce automation capabilities
  • Comprehensive training, integration management
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Salesforce Support+

Maintask Salescloud Solutions Consulting Partner. Implementing, developing, customizing Salesforce. Events as lessons.Salesforce Partner logo

Services

Salesforce Maintenance

Salesforce Support

Salesforce Support+

Monitoring releases, compliance

Security oversight, recommendations

Salesforce backup management

Basic user management

Duplicate rule setup, monitoring

Support for core Salesforce Clouds
(Sales, Service & Nonprofit)

Ticketing portal, support team

Complete user management

Basic administration, training

Documentation

Support for additional Salesforce Clouds
(e.g., Revenue, Experience)

Advanced administration

Complex dashboard creation

Salesforce automation

Comprehensive training

Integration management

Maintask Salescloud Solutions Consulting Partner. Implementing, developing, customizing Salesforce. Events as lessons.Maintask Salescloud Solutions Consulting Partner. Implementing, developing, customizing Salesforce. Events as lessons.

Add-ons

Enhance your Salesforce Support experience and beyond by opting for our additional IT services to extend your support coverage:

  • Websites: Comprehensive maintenance, updates, and care for your existing website(s).
  • Google Workspace: Full support for your Google Workspace platform.
  • Office 365: Assistance with email and Office tools for seamless operations.
  • Password Management: Implementation and support for tools like 1Password to ensure security.
  • Miscellaneous IT Support: Support for Zoom meetings, remote computer issues, and more for a well-rounded IT experience.

Success Stories.

MainTask did a phenomenal job with our Salesforce renovation project. I highly recommend them. The quality of their work is top notch.

Kyle Hanlin
Development Director

MainTask is an absolutely fantastic partner that more than exceeds expectations.

Kristy Kuna
Chief Strategy and Operations Officer

Very responsive, and I love the instructional videos they provide.

Angela Kahler
Office Manager

Having Maintask’s ongoing Salesforce support provides so much relief and assurance for me.

Sarah Spencer
Technology Solutions Lead

I am glad we chose Maintask to support us in our Salesforce implementation. They are very knowledgeable and professional. I consider them part of our team.

Nicos Rompapas
Executive Director

100% reliable. 100% delivery on all objectives. 100% will continue to do business with Maintask.

Ryan Lynch
Senior IT Director

I have worked with many consultants over the years and I cannot speak more highly about Maintask. Every person was helpful, responsive and knowledgeable.

Ann Fitzgerald
President

I highly recommend Maintask. They are skilled professionals who know a ton about Salesforce, fundraising, websites, and how to make it all work together.

Dr. Wolf von Laer
Chief Executive Officer

The products they produced worked beautifully and saved us a lot of time and headaches. Overall, Maintask was fantastic to work with.

David Smith
Vice President & Director, Information Technology

Maintask has taken so much off of my team's shoulders. We are so happy with their services!

Ashley Adams
Director of Development

Get a quote for our services.

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