SFL faced significant challenges in collecting and managing hundreds of thousands of student data points, as well as monitoring their extensive array of local events and activities. These hurdles limited its ability to effectively track progress, evaluate program impact, and engage students in the process.
Maintask implemented a customized Salesforce instance running NPSP, providing SFL with a holistic solution that integrated fundraising and program management. Leveraging Experience Cloud, Maintask extended SFL’s core Salesforce org to empower students through an engaging gamification system. This innovative approach allowed students to log in, submit data, view real-time progress, and engage with their peers through leaderboards.
SFL witnessed a significant improvement in data collection efficiency and accuracy. With Experience Cloud, students were now actively engaged, providing valuable insights into their local events and activities. The gamification system fostered friendly competition, motivating students to participate and contribute more. Through these enhancements, SFL experienced enhanced program management, increased student engagement, and improved reporting capabilities. The new system allowed SFL to grow from:
- 750 volunteers to close to 4000 volunteers a year
- 11,000 attendees to more than 600,000 offline and online participants a year
- A yearly budget of $3,000,000 to $7,000,000